Alys Courtney, an Arsenal fan with terminal cancer was denied a membership transfer to a family member. Courtney has less than 12 months to live and she has been a “Red Member” at The Emirates since the last decade.
That status gives fans priority access to match tickets. She is trying to upgrade it to ‘Silver Member’ status, which enables early access. She emailed Arsenal to inform them of the illness and requested a transfer to a family member.
Arsenal replied: “We are very sorry to hear that you have been diagnosed with breast cancer, we wish you the best with your treatment and recovery process. Unfortunately, memberships are non-transferable therefore it won’t be possible for you to transfer the membership to a family member.”
Courtney told iNews: “I was more upset with the blase response wishing me a speedy recovery – I’m not going to recover. I’ve religiously paid my thirty-odd quid a year in the hope of getting closer to the Holy Grail of Silver Membership but it looks like a bit of a scam, which isn’t what I’d expect from the football club I love.”